Skip to main content

COVID-19 Advisory: Visitor restrictions are in place for all Phoenix Children’s locations. Masks are required for all visitors and for patients ages 2+. For more information, visit our COVID-19 Resource Center.

One Call DOCS

We offer several ways to get your patient into our care as quickly as possible.

Main Office

Referring a patient to Phoenix Children's is easy and convenient. We value the relationship we have with community pediatricians who play a critical role in providing high-quality medical care in Arizona. We look forward to working with you and your patients to ensure they receive the top quality care they deserve. 

One Call DOCS

Phoenix Children’s makes it easy for community providers to connect with our nationally recognized specialists and programs to get your patients the care they need. One Call DOCS (602-933-3627) is the only phone call you need for Phoenix Children’s admissions, referrals and subspecialty consultations. 

Our One Call Admissions Center is staffed 24/7 with highly skilled nurses who make the referral process seamless and simple for you. Our team will triage your call and connect you with the Phoenix Children’s resource you need – when you need it.

Admit a Patient

It is easy to admit or transfer a patient directly to Phoenix Children’s Hospital. Call the One Call DOCS line, and our nurses will gather the information we need to ensure a smooth transition.

Information Needed:

  • Referring physician name
  • Patient name and date of birth
  • Diagnosis and relevant patient history
  • Last set of vital signs
  • Recent or relevant labs/imaging studies
  • Best contact phone number for referring physician

Refer a Patient to Our Emergency Department (ED)

Our One Call Center nurses can accept your patient on behalf of the Phoenix Children’s Hospital ED physicians. However, in some cases, a provider to provider discussion is needed. If you would like to speak to a provider in the ED, let us know and we will get you connected.  

Information Needed:

  • Referring physician name
  • Patient name and date of birth
  • Diagnosis and relevant patient history
  • Last set of vital signs
  • Recent or relevant labs/imaging studies
  • Best contact phone number for referring physician

Please be prepared to have the referring physician to join the call if needed for our doctor to doctor acceptance.

Schedule an Appointment

We’re available Monday through Friday, from 8 a.m. to 5 p.m. to help with scheduling an urgent appointment with a specialist or change an existing appointment to an urgent appointment.

When you request to change your patient’s appointment due to their clinical status, our nurses will work with our schedulers to obtain an earlier appointment date and time.

Information Needed:

  • Currently scheduled appointment date and time
  • Referring physician name
  • Patient name and date of birth
  • Is this an established patient?
  • What is the reason for the visit?
  • What is the most appropriate timeframe for the patient to be seen?
  • Best contact phone number for referring physician

Request a Consult with a Specialist

We value our partnership with community pediatricians and the critical role you play in providing high-quality care for children. When your patient needs specialty care from Phoenix Children’s, we want the referral process to be as simple as possible. The One Call DOCS line is all you need.

Our team is available to help with your request for a consultation with a Phoenix Children’s specialist, Monday through Friday, from 8 a.m. to 5 p.m.

Information Needed:

  • Requesting provider’s name, facility or practice
  • Cell phone number (mobile phone required to ensure direct connect with specialist)
  • Patient name and date of birth
  • Is this an established patient?
  • Details or notes the referring provider would like to share

Phoenix Children’s also offers HealthPoint Online Referrals – a web-based program for providers in our network. Learn more.

PowerShare – Image Sharing

When you refer or transfer your patient to Phoenix Children’s, you can use PowerShare to upload any images that need to accompany your patient. PowerShare is a secure application for sharing images with referring physicians. It is HIPAA compliant and allows for immediate access to images anytime – from anywhere.

If you haven’t used PowerShare before, we will help get you connected. Just follow the instructions below to get a One Call nurse. We will send you a link for a temporary account that allows you to immediately share your patient’s images with us.

Instructions for Uploading Images with PowerShare:

  1. Call our team at One Call DOCS (602-933-3627) and choose option 1 (“to admit a patient”) to get temporary account information.
  2. Go to the PowerShare website.
  3. Log in using your temporary account information.
  4. After logging in, select Launch Upload Tool.
  5. Use on-screen search to navigate to the imaging stored on your computer or network.
  6. Select the images you would like to upload. Your upload progress will be displayed.

Referral Guidelines

Some departments have guidelines or forms you can use to help make the transition to Phoenix Children’s specialized care as smooth as possible for you and your patient. If you have questions about a Phoenix Children’s specialty department or how to refer your patient, use the Quick Reference Guide to find the department phone number.

Referral Forms

Radiology Referral Form

Surgery Referral Form

Referral Checklist for Referring Provider - Cellular Therapy Program

Specialty Departments

Phoenix Children’s offers programs and services in a wide range of medical and surgery specialties. This includes our Centers of Excellence and our nationally ranked specialties. Find a Phoenix Children’s department or specialist.

For your convenience, our Quick Reference Guide is a directory of phone numbers for each Phoenix Children’s department and facility.

Fetal Care Center

If you are an obstetrician with a patient at high-risk or with a complicated pregnancy, our Fetal Care Center will be your partner in the support and care of your patient and her baby. We collaborate with you and other providers, including maternal fetal medicine (MFM), neonatology and other Phoenix Children’s medical and surgical specialists, to develop a plan of care that’s right for mom and baby – and their family. 

For more information about our Fetal Care Center and the services we provide, please call 602-933-4411 or email fetalcarecenter@phoenixchildrens.com.

1 Darn Cool School

Phoenix Children’s has an on-site school and school re-entry program for children who are hospitalized for more than five days. Children can keep up to date with their education in a productive and positive environment that helps lower anxiety with a normal routine and an active, healthy mind.

The school program is available to all children who are currently enrolled in Kindergarten – 12th grade or special education, ages 5 to 21 years. For more information, please call the classroom at 602-933-1706 or email the school at OneDarnCoolSchool@Phoenixchildrens.com

Pediatric Tests, Procedures and Services 

We offer many diagnostic tests, procedures and services throughout the Valley, including Phoenix Children’s Hospital main campus. 

View available tests, procedures and services.

Share this page